MatchTruly.com review: An insider’s comprehensive assessment

Pros and cons of MatchTruly.com

A brief overview of the advantages and disadvantages of MatchTruly.com

Introduction

MatchTruly.com is positioned as a social platform for individuals who are  seeking international connections. It offers opportunities to find love, friendships, and partners. The platform offers various features to facilitate communication and help members connect with like-minded people, worldwide.

According to the Terms of Use, the primary focus of this platform is entertainment, rather than genuine connections. This suggests it does not prioritize creating authentic interactions, or facilitating in-person dates. From my experience with dating sites, an emphasis on entertainment often indicates the use of moderated chats. After thoroughly reviewing user feedback, and my findings, I cannot recommend this platform for daters. The complaints about this platform, which  I found online, suggest that users will likely be disappointed. Many past users have reported significant issues, such as fake profiles and high service costs.

Usability and design

First impression

The landing page features a sophisticated design, which fosters a welcoming impression. The registration form is strategically located on the landing page. It is aimed at easily converting visitors into members. New users can look forward to a free and simple registration process. From the information available, this site caters to those interested in intercultural connections. It boasts a safe environment and various communication tools, to help members forge connections and friendships. The website also guarantees excellent customer support, which is a key factor for many dating site users.

Navigation

I found the website easy to navigate. The website’s homepage, offers an easily accessible sign-up form. Creating an account is quick and straightforward. The interface is user-friendly, guiding you through everything you need. Once you log in, all the essential features are conveniently displayed in the top navigation bar. The large user base is well-organized and categorized, enabling users to search through “all members,” “online members,” or just their “following” list. However, the search filters are limited, allowing you to refine searches only by gender, age, and location.

Registration process

The registration process is entirely free and quick. There is no member screening process in place, which speeds up the registration, but allows insincere users to join. Prospective users will find a registration form on the homepage. They only have to select their gender and add their name, date of birth, email address, and password.

The sign-up includes a personality test, where new users answer a brief survey about themselves and their ideal partner. This step is essential for finding compatible matches. You may skip most steps. However, only users who complete the email verification, receive 20 free credits, to kick off chatting with other members on the platform.

General Terms and Conditions

My review revealed that this website is primarily for entertainment. So, users should expect fun and nothing more. This suggests that the platform uses chat moderation to make interactions more entertaining, rather than genuine. I observed that my new and incomplete profile received numerous messages just seconds after signing up. These messages were automated, rather than real interactions.

Excerpt from the GTC

Any content or statement published on the Website or Services shall not be deemed any professional financial, medical, legal, or other advice. All the content and statements related to the Website or Services are placed here for informational and entertainment purposes.

Functions and tools

Main functions

You will find what you need to make your experience truly enjoyable. Once you log in, the main features are conveniently listed at the top of the page. The “Search” feature, allows users to find profiles based on criteria such as age, location, and gender. The “Messages” feature, helps members manage and respond to incoming messages, while the “Mailbox” is specifically for letters.

The “Newsfeed” keeps users updated on the latest posts from other members. The “People” feature, lists suggested matches, letting users discover compatible profiles. In the “My Activity” section, users can track their recent interactions, including messages, emails, and a list of users they are following.

Communication tools

The primary communication tool on this platform is text messages. The website has compensated for advanced features like video calls, or voice chats, with live chats. The “Messages” and “Mail” features, allow users to send and receive private messages and letters. Users can add emojis, stickers, and other media, to make conversations more engaging.

The platform also includes a gifting feature. This enables users to send virtual presents such as jewelry and flowers, which can help you stand out from other suitors. Additionally, you can express interest in someone’s profile by liking it, sending a wink, or saying “hello.”

Special features

There are no special features on this platform.

Security and data protection

Privacy policy

This website collects user information through direct input or tracking technologies, like cookies, to improve your experience. The Privacy Policy explains how the data is managed by regulations such as the General Data Protection Regulation (GDPR), European laws, the California Consumer Privacy Act (CCPA), and California’s Shine the Light law. It is essential to read this policy, to understand the site’s data practices and the level of privacy you can expect, when using this platform.

Security measures

According to the Privacy Policy, the operator of this website follows European Commission rules for handling international data transfers, to maintain standard security measures. However, it admits that while measures are implemented to protect user content, complete security is not guaranteed. Users understand that data breaches can happen, and agree not to hold the platform responsible for any misuse by third parties. You are responsible for keeping your login details confidential and reporting suspicious activity.

Target group analysis and matching quality

Demography

This platform is open to adults aged 18 and older, who are seeking intercultural connections. It caters to a diverse audience, as the registration process places no limits on age, sexual orientation, or marital status. People of all backgrounds can join to form friendships or relationships, with others with similar interests. However, after a thorough assessment, I found that the site best suits those seeking casual chats and lighthearted online interactions. The Terms of Use state that it aims to provide entertainment, rather than meaningful connections.

Matchmaking algorithm

The matchmaking process on this site begins with users taking a personality test, to share details about themselves and their ideal partner. Based on the interests and preferences provided, the algorithm recommends potential matches. Users can further narrow these suggestions, by using filters like age, location, and gender. Matches appear in the “People” section, where users can swipe, like, wink, follow, or send mail, to connect. A match occurs when users express mutual interest, such as liking each other’s profiles.

Costs and price-performance ratio

Free vs. paid functions

Free members can access a limited range of features, which is a good start for exploring the site. But you cannot determine the value of the service with this free access. Free features include updating your profile, searching for matches, browsing profiles with filters, and sending winks or “hellos.” New users also receive 20 free “credits” after registration. These can be used to try some paid features. Upgrading to premium membership unlocks additional perks, such as sending messages and emails, watching profile videos, and sharing media, stickers, emojis, and virtual gifts.

Price structure

This platform uses a credit-based system for its paid services, requiring users to buy virtual credits, to access premium features. Various credit packages are available at different prices, but new users are limited to an introductory offer of 20 credits for $2.99. Chatting is charged per minute, while other functions, like viewing videos or photos, incur charges immediately upon clicking.

For instance, live chats cost 2 credits per minute, while sending emails can cost up to 10 credits each. Users will find a summary of the credits required for each function in the pricing section. This platform accepts payments via Google Pay or credit card. Charges are one-off transactions and not recurring, allowing users to decide when to recharge.

Contact details and customer service

Operator

Interpillar LTD, 3960 Howard Hughes Parkway, Suite 500, Las Vegas, NV, 89169

Mail address

legal@matchtruly.com

Support

Users can contact customer service via the support email. A FAQ section is also available to address common questions users ask.

FAQ page: https://support.2-help.io/hc/en-us

Conclusion and recommendations

MatchTruly.com initially gives the impression of an ideal platform for those seeking international connections, whether for romance, friendship, or casual dating. The website emphasizes its purpose in facilitating interactions which can foster strong connections among like-minded people. However, after conducting a thorough evaluation, I found that it may not meet the expectations of anyone seeking legit dating experiences.

The Terms of Use emphasize that the platform is primarily for entertainment. So, users should not expect serious outcomes. Also, many users have expressed frustrations with fake profiles, along with other significant issues covered in this review. It appears that this site uses chat moderation, to entice users to keep spending money on its services. Weighing up the platform’s pros and cons, I recommend that users steer clear of it to avoid disappointment.

User experiences and ratings

User feedback

This website has not shared any user experiences or testimonials.

Reviews on the Internet

Appendix

Sources:

MatchTruly.com

Methodology:

This report is based on an analysis of publicly available information on the website of MatchTruly.com.