FaceToFace.com assessment: An insider’s comprehensive assessment

Pros and cons of FaceToFace.com

A brief overview of the advantages and disadvantages of FaceToFace.com

Introduction

FaceToFace.com is advertised as a dating platform where singles meet face-to-face. According to the landing page of the website, platform users can expect top customer service, and safe and secure interactions. The site has a video chat feature, which enables users to communicate face-to-face, without enhancing the quality of interactions. The site is easy to navigate and does not contain any fictitious profiles.

However, chats are only accessible to premium members who have made a recurring, or one-off, payment. I did not find sufficient evidence to recommend this platform to individuals who are seeking real-life dates. The absence of user reviews, and the strict verification during the sign-up process, suggest that there is limited potential for finding dates through this platform.

Usability and design

First impression

The platform has an attractive and vibrant design. The use of a happy couple as the background of the landing page, definitely captures the eyes of people visiting the site. It symbolizes the aspiration of many potential users. I also liked the detailed explanation provided by the operator, about the site’s purpose. The assurance of top-notch customer support, a 24/7 profile review team, and an emphasis on safety and security, would likely persuade many people to register on the platform.

Navigation

I encountered no difficulties navigating this platform. All the features are available at the top of the home page, and there was no lagging when I switched from one feature to another. There were some features that I was not familiar with, and I had to take time to learn how to use them. For instance, there was a feature called “Trending,” which I later understood. It displays the profiles with the most engagement, in terms of likes and chats. Features, and various categories, have a drop-down arrow, which I thought was an excellent way to separate them.

Registration process

Joining the platform is free and easy. You only need to provide details about your gender, age, zip code, email address, and password. You must also agree to the Terms and Conditions and Privacy Policy. An activation link is then sent to the registration email, and new users can validate their account, by clicking the activation button. Thereafter, you gain access to your account, and can freely browse and utilize the available features. Enhancing your profile with additional details is optional, but this can increase your engagement on the site.

Mobile app

The site has a mobile app, but it is not available on Google Play or the App Store. Users can download it for free from the site. The app comes with in-app purchases, and currently has over 12,000 reviews. The app has a positive star rating, which suggests that it is popular among users. The app, just like the platform, is limited to people over 18.

General Terms and Conditions

There is no evidence of the use of chat moderators.

Functions and tools

Main functions

“Home,” “Search,” and “Chat” are the main features on this platform. With the home feature, you can search profiles, play the matching game, and see trending profiles and new members. You can also see members who have viewed your profile, as well as the list of your friends. The “Search” feature is where members browse through profiles. Below each profile, there is an option to “Like” or “contact” your preferred profile.

The “Chat” feature enables users to communicate and interact with other members. Users can carry out group chats and random video chats. There are also video chat rooms, where users can engage in conversations based on their interests. For instance, there is a “Travel” video chat room. There is also a “Foodie” video chat room, for people interested in travel and food, respectively.

Communication tools

Text messaging, via the “Chat” feature, is the main communication tool.  Users can also find communication tools like, “Send Message”, “Quick Chat”, and “Favorite,” in the “Contact” tab, which is below every profile in the member area. Using the “Send Message” feature, users can compose and send a text, to profiles which interest them.

Non-paying users are only allowed two messages per day. The “Quick Chat” tool contains “icebreakers,” which even free users can use to initiate a chat. Lastly, the “Favorite” feature allows you to add profiles to your favorites lists. Besides features under the “Contact” button, the “Like” tool is also available, under each profile. Users can use this tool to express interest and get matches.

Special features

The “Games” feature was the one which stood out for me in my review of this platform. Users can find various games, where they can immerse themselves. Unlike other dating platforms which only offer sexy games, the games available on this platform, are decent. They span a variety of interests. There are word puzzle games, racing games, and card games.

Security and data protection

Privacy policy

The platform collects various types of information, including your email and password, and profile information, which is submitted during registration. This includes purchase information, device information, and exchanges with other members on the platform. Device information, and site browsing information, is also collected by using cookies. Information provided may be shared with third-party service providers, to facilitate the proper functioning of the platform.

Security measures

The operator does not state any measures that they have taken to protect user information. In fact, the platform absolves itself of any liability regarding the safety and security of users’ data. Users of the platform are urged to take personal responsibility to secure their information. This includes, ensuring that their logged-in credentials remain confidential, to prevent unauthorized access to their accounts.

Target group analysis and matching quality

Demography

The site is open to all sexual orientations, including Trans people, pan gender, intersex, two-spirit, and intersex. Users of the platform must be at least 18. Users must also be willing to spend on credits or subscriptions, because free accounts cannot view incoming messages or initiate chats.  The platform targets users who want to date casually, hang out locally, and those looking for a lifetime partner. Those who like to know people on a deeper level, have the chance to do so, through the video chat feature. This allows for safe and secure face-to-face interactions.

Matchmaking algorithm

Using the “Match” feature, users can play a matching game in which they rate up to 50 profiles daily. If you opt to “Like” a profile in this matching game, and the profile “Likes” you back, you get matched. You need to upload at least 1 photo of yourself, to rate other profiles in the matching game. You can increase your chances of getting a match by “Liking” back profiles, which already “Liked” you. “Likes” from other profiles will appear in the notifications section, on the top right of the home page.

Costs and price-performance ratio

Free vs. paid functions

All members can send likes. Users can rate up to 50 profiles daily, in what is called a “Matching Game.” Users must upload at least one pic to participate in this game and get matches. Everyone can also use the search filters, to generate desired results. Users get two free messages, but must upgrade to a paid account, to send unlimited messages. It is not possible to browse the individual profiles without credits.

However, there are no charges to add profiles to “favorites.” This option is available in the “Contact” button, under each member area profile. Moreover, you can ask to be notified when a profile logs online. This tool is also available under the “Contact” button. The “Quick Chat” communication tool is also free. Users can send as many as they wish. Games are only accessible to paying members.

Price structure

Users of this platform can choose between one-time and recurring payments for credits. According to the Terms and Conditions, the recurring payments, including trials, renew automatically, when the current purchase expires. At the end of the trial period, the payment renews for the period selected, whether monthly, semi-annually, or annually. Information on the payment page indicates that the 1-month recurring package is the most popular. The 12-month package saves users the most money.

In the one-time payment category, the 150 credits for $39.95, is the most popular package. In this payment system, payments do not renew automatically, but users must buy credits to access the paid features. Users can make payments using credit cards. Visa, MasterCard, Discover, and JCB are some available options.

Contact details and customer service

Operator

FaceToFace

Mail address

support@facetoface.com

Telephone

1 (888) 617-2001

Support

FAQ: https://www.facetoface.com/members/user/help/
Support email: support@facetoface.com

Conclusion and recommendations

FaceToFace.com enables people to communicate virtually, through video chat. Users can also send text messages, friend requests, and “Like” profiles. Creating an account, and searching profiles, is completely free. Those on a free account, cannot browse individual profiles, or see incoming messages. Users can choose between making a one-time payment for credits, or paying a recurring subscription fee, to access the paid features.

After reviewing the site’s Terms and Conditions, I could not find evidence that the platform has fictitious profiles. However, a further review showed that the platform lacks a strict verification process. This acts as an avenue to create fictitious profiles. There are also limited online reviews about this platform. Based on my expert experience, and the pros and cons of this platform, users are likely to have both positive and negative experiences. I recommend that people be cautious when signing up for this platform.

Social media

Facebook:

www.facebook.com/MeetDesirablePeople/

User experiences and ratings

User feedback

I found no user feedback in my review of this platform.

Reviews on the Internet

Appendix

Sources:

FaceToFace.com

Methodology:

This report is based on an analysis of publicly available information on the website of FaceToFace.com.