TrulyAfrican.com review: An insider’s comprehensive assessment

2/6

Poor
 
Review TrulyAfrican.com landing page
Screenshot of TrulyAfrican.com

Pros and cons of TrulyAfrican.com

A brief overview of the advantages and disadvantages of TrulyAfrican.com

Advantages

  • +Mobile app available
  • +Presence of identity verification
  • +Multiple communication tools

Disadvantages

  • -Recurring subscription
  • -User privacy risks
  • -Free membership has limited features
  • -Numerous negative reviews
  • -Reports of frozen accounts
Table of contents

Introduction

TrulyAfrican.com advertises itself as a platform where users can find love and African singles online. Users can join the platform for free and explore the site’s various features. Users aren’t charged to search profiles or send likes. However, users must pay a subscription that recurs automatically in order to unlock premium features. I didn’t find any evidence of fake profiles that were managed by chat moderators. The site looks genuine and may suit individuals who are looking to find genuine love, connections, and experience romance.

However, the site isn’t without faults. For instance, in the online reviews, users complain of being frozen out of their accounts without being given an explanation for this. The operator hasn’t listed the measures they take to protect user information. Privacy also isn’t guaranteed, as the site’s operator uses members’ profile information and develops duplicate profiles on affiliate sites. Therefore, it’s difficult to determine if this platform is legit or not. User feedback shows that it’s likely to result in a negative experience.

Usability and design

First impression

The platform has a simple landing page design that has very little clutter. I liked how the operator created an “About Us” page and included all the relevant information instead of squeezing it onto the landing page. I found no evidence of fictitious profiles on the landing page, which shows the platform is genuine. I also liked that the registration and login sections were visible on the landing page. Links to the Terms of Use, Privacy Policy, and Contact Information are also readily available at the bottom of the landing page.

Navigation

This site is easy to navigate, and the TrulyAfrican.com login is pretty simple. Users who are already registered can sign in using their email address and password. Those who aren’t registered can create an account by filling in the required details. Users will likely have a smooth experience navigating the website and the TrulyAfrican app. The site’s features are neatly arranged, and the platform has no clutter. Most features are also simple and resemble what you’d find on most dating apps. Therefore, anyone who’s used a dating site before will find it easy to use this site.

Registration process

To register on the platform, users must provide their gender, email address, and password. Those registering must also undertake the ReCaptcha verification, showing that they’re human and not a bot. They have to provide their name, age, and country. Users must verify their identity through Facebook, camera, phone number, or ID. After this verification process, users are asked to briefly describe themselves. There’s an option to upload a profile photo, but users can skip it. The account is then put up for review by staff for approval, but the new users are allowed access to the site while pending verification.

Review TrulyAfrican.com member area
Screenshot of the member area of TrulyAfrican.com

Mobile app

The site has a mobile app available for both iOS and Android users. iOS users can download the lightweight 85.4 MB app from the Apple App Store, which works on iPhones, iPads, and Macs that use iOS 11.0 or later and doesn’t collect user data. For Android, the app has over 500,000 downloads and collects personal info; however, it doesn’t share it with third parties.

Android

There is an app available in the Google Play Store.

iOS

There is an app available in the Apple App Store.

Functions and tools

Main functions

The main features on this platform are “Browse,” “Messages,” “Interests,” “Activities,” and “Favorites.” The “Browse” feature contains member profiles. Users can also access the search function under this feature to find members by applying filters such as online status, location, age, body type, religion, and ethnicity.

The “Messages” feature contains text exchanges you’ve had with other members on the platform, and incoming messages are also displayed here. The “Interests” feature displays member profiles you’ve liked by clicking the “Show Interest” button. The “Activities” button shows any developments in regard to your profile. For instance, you’ll receive notifications here whenever other members visit your profile. The “Favorites” button shows profiles that you’ve added as favorites.

Communication tools

There are multiple communication tools on this platform. It’s possible to video chat with users by using the video chat button on their profile. Only premium users can use the video chat feature. Alternatively, users can send them a message by clicking the “Send Message” button, which is also available under their profile. The chat feature allows users to include photos and emojis. Additionally, users can express interest by clicking the “Show Interest” button and showing that they like the member. If you’re lucky, it can result in a serious connection.

Special features

This platform has an auto-translate feature, which allows users to automatically translate chat messages into a language they can understand. Users can access this feature by clicking the “Account Settings” option on their profiles and selecting the translations option. They can then choose from one of the over 30 languages available. The final action is to turn on the “Auto-Translate Chat Messages” tab.

Review TrulyAfrican.com special feature
Screenshot of the functions of TrulyAfrican.com

Security and data protection

Privacy policy

To improve the user experience, the site uses cookies to optimize and personalize services based on users’ past behavior. The platform collects information to process membership applications and allows members to use the site. This information may also be used for marketing purposes. By signing up for the platform, users consent to the operator’s use of their profile information, photos, and videos to create duplicate profiles on affiliate sites.

Security measures

The site’s operator states they’ll take reasonable measures to protect users’ information from misuse, interference, and loss. However, the site’s exact measures aren’t stated. The operator also acknowledges that they can’t guarantee the security of data that is transmitted over the internet. Therefore, users who share information do so at their own risk.

Target group analysis and matching quality

Demography

Individuals who are at least 18 years of age can register on the platform. The app was mainly designed for individuals who are looking to find and connect with African singles. I found no evidence of fictitious profiles during my review of the platform. Therefore, the site is suitable for individuals who are looking to find love. People who find it difficult to get themselves out there due to a busy schedule, anxiety, or are simply looking to find people from different geographic regions may also find the platform quite convenient.

Matchmaking algorithm

Users can like profiles on this platform by visiting the member profile and clicking the “Show Interest” button. In response, the member may also opt to “Show Interest,” in which case the two accounts will be matched. Users’ matches appear in the “Activities” feature of their account. In addition to this matching algorithm, users can video chat with members and send them messages. From these interactions, users can find members who they are compatible with.

Costs and price-performance ratio

Free vs. paid functions

Users aren’t charged a fee to join this site. It’s also free to view and search profiles, and users can send a limited number of messages. Moreover, users can view “Activities,” “Favorites,” and “Interests.” However, only premium members can send unlimited messages and video chat. Users with a premium membership will also rank higher in search results and can enjoy private photo sharing and message translation. Moreover, there’s premium 24/7 customer support for paying members. Additionally, premium users gain full access to personality tests and the ability to hide their profiles from other users.

Price structure

This platform uses a subscription-based payment model for users who want access to a premium membership. The following subscription plans are available to members:

Premium Membership 1:7 day trial for $4.95
Premium Membership 2:1 month for $28.95 per month

An automatic recurring monthly fee of $28.95 is applied after the 7-day trial period. The monthly subscription fee is recurring, and can only be stopped when users cancel their subscriptions. The platform operator doesn’t issue refunds to users unless their situation warrants one. A circumstance where refunds may be issued includes when there’s great dissatisfaction with the platform’s contents or when the site isn’t working properly. Users can pay for their memberships using PayPal, Visa, or MasterCard.

Review TrulyAfrican.com costs
Screenshot of the costs of TrulyAfrican.com

Contact details and customer service

Operator

Rometic BV, Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands

Mail address

support@TrulyAfrican.com

Support

FAQ: https://www.trulyafrican.com/help/faqs

Ticket: https://www.trulyafrican.com/help/ticket

Live-Chat: https://www.trulyafrican.com/help/livechat

Conclusion and recommendations

TrulyAfrican.com doesn’t contain fictitious profiles. It’s a site where users can find African singles. The web browser version of the app is easy to navigate. The strict verification process allows users to identify themselves using their ID, phone number, Facebook, or photos, which makes signing up using fake information difficult.

Moreover, this platform has multiple communication tools, which facilitate effective engagement. However, the site isn’t without faults. For one, subscriptions recur automatically, which denies members control over their payments. There are also many cases of users having difficulty accessing their accounts after signing up. Therefore, considering all the pros and cons, I wouldn’t recommend this platform as legit.

Updated on September 21, 2024 by Franckline Abram

Review by Franckline Abram

I'm Franckline, an author deeply passionate about crafting articles and conducting extensive research. Since November 2023, I've focused on reviewing dating websites for DatingSpot24, thoroughly evaluating their safety features to provide well-informed recommendations to my readers.


An inside look into how we create reliable test reports and more about What does it mean if dating sites use moderated chats, controllers, or animators? and Dating sites with subscription issues.

Social media

Facebook:

www.facebook.com/TrulyAfricans/?ref=bookmarks

X:

www.x.com/TrulyAfricans

YouTube:

User experiences and ratings

User feedback

There are several user testimonials on the platform that praise it for helping them find a date and build serious relationships.

Reviews on the Internet

TrustPilot - TrulyAfrican reviews: The site had a 2.1 rating on TrustPilot.com. Users mainly complained that there are fake profiles on the platform. Other users complained about being kicked out of the site without much feedback.
http://www.trustpilot.com/review/trulyafrican.com
SiteJabber - TrulyAfrican reviews: The site had a 2-star rating based on 5 reviews. Some users complained about being kicked off, of the platform immediately after they created an account.
http://www.sitejabber.com/reviews/trulyafrican.com
GooglePlayStore - TrulyAfrican reviews: The site had a rating of 3.8 based on over 4000 reviews. Some users complained of being frozen out of their accounts.
http://www.play.google.com/store/apps/details?id=com.rometic.trulyafrican&hl=en_US
AppleAppStore - TrulyAfrican reviews: The site had a rating of 3.1 based on 150 reviews. Users complained of not being able to sign in to their accounts.
http://www.apps.apple.com/us/app/trulyafrican-african-dating/id1170383670?see-all=reviews
DatingSnob - TrulyAfrican review: This reviewer gave the platform a rating of 30.
http://www.datingsnob.com/reviews/trulyafrican-com/
ScamAdviser - TrulyAfrican review: This reviewer gave the platform a trust score of 72/100.
http://www.scamadviser.com/check-website/trulyafrican.com

Appendix

Sources:

TrulyAfrican.com

Methodology:

This report is based on an analysis of publicly available information on the website of TrulyAfrican.com.