BharatMatrimony.com: A fun look at its pros and cons
3/6
Positive and negative characteristics of BharatMatrimony.com
Positive
- +Two-step verification
- +No fake profiles
- +High number of members
Negative
- -Not available for everyone
- -Outdated design
- -Extensive website that is not easy to handle
Report on BharatMatrimony.com review
The online dating portal BharatMatrimony.com makes a solid first impression. It’s clear from the very first second that this website does not look like a scam. However, we also have to mention that the all-important site design is anything but modern. Its interface and features look a little outdated. Anyway, this is India’s most trusted premier dating website. And it is actually much more than just a normal dating website. It is a matrimony service.
Singles who join this platform are looking for serious commitments. So you won’t find casual dates on this portal, which focusses on finding members their one and only. This platform is available all over the world. So even though it has a certain target group and functions purely as a matchmaker, it has a high number of members.
This platform is run by Indians for Indians. The site operator is Matrimony.com LTD, which is based in Nadu, India. Besides its clearly defined target group, this website has filters to help narrow your quest to find your perfect match. You can search here for matches by religion, city, community, education and numerous other more specific parameters.
On the landing page we found quite a lot of information. This helped us decide whether this site suits us or not. As we see it, the portal has good transparency. In our experience, this is important. The more information provided upfront, the better things are. Transparency is the first sign of a reliable dating site.
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Is BharatMatrimony.com a rip-off?
No, BharatMatrimony.com is not a rip-off. This online dating website has a mostly good reputation on the internet. Moreover, there are no fake profiles at all. The site operator does not create fictitious profiles. This site is a reliable matchmaker and not just a ‘virtual entertainment’ facility. No fake chat operators are employed to boost activity on this website. The site’s terms and conditions do not include any statement about the use of moderation. Reviews on the internet do not complain of any fake chat scam either.
And the creation of fake profiles is prevented with a two-step verification procedure. You have to verify your account via e-mail and a code you will receive via SMS. In a nutshell, the content on this site is real. Plus, there are no hidden costs. If you feel engaged by this website, you are good to go. But there are a few more points we have to mention about this site. While conducting our research, we did find some negative reviews. Almost all of these complained about the premium membership system.
One particular website contained more than 5,000 negative reports about this site’s payment system. Some reviews alleged the process of terminating an account is difficult. Some former users complained specifically about the site’s automatic renewal of their subscriptions. We read about letters of termination that were declined or just ignored by the operator. And over 5,000 negative reports about what could be called a subscription rip-off don’t exactly reflect positively on a dating site.
But we should remember that this website has millions of active members all over the world. Obviously, this doesn’t justify deliberately missed account termination requests, especially on a website like this whose payment rates for members are very high. The most expensive form of premium membership runs for 12 months and costs 1,550,00 USD. If your letter of termination were evidently ignored and your expensive premium membership were then renewed automatically, you’d be extremely disappointed too.
Ultimately, we do feel we can recommend this platform if you feel drawn by what it offers. This special kind of matchmaker offers good prospects of finding a match. And you could find a partner in India, the US and all over the world. But beware of the endemic risks of online dating. Above all, make sure your letter of termination is duly received by customer service and processed properly.
By the way, we found quite a lot of criticism about this site’s customer service. Former users describe this facility as rude, unfriendly and on occasion useless. Although this website doesn’t seem to be a typical scam, it still has its disadvantages. In the end, it is up to you whether to register here. However, there might be better alternatives with the same target group and offer. Other dating sites might be more reliable and offer better customer support.
Registration on BharatMatrimony.com
On the landing page, we see the registration screen. It’s even possible here to create a profile for someone else, including your own children! Well, this is something rather special. We’re not really sure what to make of this facility. But for now, we’d just like to focus on the more common forms of matchmaking.
Registration is free although you also have the opportunity to register with paid premium membership right from the outset. On the registration screen, you can choose whether you want a free or paid account. We choose the free registration option and add our contact details. First, we choose the kind of account we want to have. We specify that this account will be for ourselves. Then, we indicate our gender. It seems this website only allows heterosexual matchmaking. Or at least: we were not able to choose a different sexual orientation while registering.
We then provide a valid e-mail address, password and our phone number. This platform has a two-step verification process, which we highly appreciate. First, we have to verify our e-mail address. Then we have to enter a code we receive via SMS text, a service for which we are not charged. Registration remains free if you choose the free membership option.
Before the two-step verification process starts, we have to provide more information about ourselves. It wouldn’t be accurate to say this website insists new members complete an extensive questionnaire while registering. But a few important items of information are required in order to register. For example, we have to provide information about our heritage, language, caste, hobbies, education and income. In the end, other users will see enough information to form an initial impression.
Plus, it is possible to upload a profile picture, although this is optional. This is a negative point. If this step were obligatory, the quality of the whole website would be increased. It would also provide a great safeguard against fake profiles. But as this website has two-step verification anyway, this is not such a big deal.
Members’ area on BharatMatrimony.com
After completing the two-step verification process, we finally enter the website. Generally speaking, the appearance of the interface is not very appealing. As we see it, customers of this portal deserve much better design. The current poor design doesn’t just look unappealing. It has a negative effect on the use of the site too. It took us some time, for example, to find the members´ area. This website is quite extensive. So it inevitably takes a while to explore all its various sections.
Plus, the pages of the site load slowly. It could be that the servers are located at the operator’s headquarters: i.e. in India. Plus, the activity rate on this portal is quite high. However, there are other websites on the internet with more members. These manage to provide more appealing design and better navigation. But our principal criticism of this site is on account of the high costs which arise for using it.
One brief example would be the membership option that costs more than 1,000 USD per month. When we pay such a high price, we naturally expect the latest top solutions for design and use.
Apart from its poor design, the portal generally makes a good impression. We checked the members´ area. Most profiles contain pictures. Plus, we can see who is a premium member and who has joined with just basic membership. Additionally, we can see who is currently online and offline.
At the top of the landing page, we see the site’s various areas and our matches. To obtain matches, two more steps are required. First, we have to purchase premium membership. Plus, we have to complete a short questionnaire. Our experience makes us appreciate this questionnaire. By this means, the matchmaking algorithm can use your data to find accurate matches. But we are critical of the obligatory purchase of premium membership.
It’s possible that this website won’t offer us any potential matches even after we are obliged to take out paid membership. Moreover, the premium membership rates are too expensive for us to risk paying them and still not achieving a match.
However, we believe the chances of finding a match are good. This portal is more than just crowded. It has millions of users all over the world. Plus, with premium membership, you will gain access to various smart features to help you find the right match and get in touch with her/him. Regarding the members´ area, we do have to mention one good aspect. This website does not contain fake profiles. The uploading of fake profiles by love scammers is prevented thanks to the two-step verification process. And the site does not create fictitious profiles either.
Terms and conditions of BharatMatrimony.com
Extract from the terms and conditions from the BharatMatrimony.com website. Current status of the terms and conditions as of March 14, 2021.
A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price. C. The maximum tenure of any packages will be 12 (Twelve) month. Every BM packages post validity period (varies from package to package), shall be renewed.
Costs on BharatMatrimony.com
Registration is free. You can if you wish purchase premium membership while registering. On the landing page it is clearly explained that you can register free of charge or with paid membership. However, we will explain a few points suggesting you shouldn’t make a purchase too soon. First, you should never spend money too quickly on the internet. If you’re asked to, it doesn’t necessarily mean you’re being targeted in a rip-off. However, a website expecting you to do this might not suit your expectations or preferences. Second, if free basic membership is being offered, why choose the paid alternative?
Besides the availability of free registration, we have to mention another point which is, in fact, somewhat negative. This website is very pricy. There are different kinds of premium membership. Each type has its own specifications and comes with different terms. There are premium membership options for three, six or 12 months. However, to get to the point, we recommend taking basic membership first to see whether the site really suits you.
Because of the high payment rates, basic membership is the best choice. Otherwise, you might spend hundreds of USD only to suffer disappointment later. As far as customer satisfaction is concerned, there’s more we have to mention. This website is not a fake chat scam. But we did find reviews alleging a subscription trap. All subscriptions are renewed automatically. So you have to terminate your premium membership proactively and on time to avoid its automatic extension. Doing this here is not that easy.
We’d like to clarify one important detail. As we see it, this website is not a rip-off with a subscription trap. On the internet, we found quite a lot of reports complaining about having experienced this problem. There is one platform on which more than 5,000 negative reports are published. Most concern this site’s automatic renewal system and its bad customer service. When one considers this number of negative reports as a proportion of all registered site users, however, it’s just a tiny percentage. But this doesn’t of course excuse any malpractice.
We can only advise you to think carefully about whether this website suits you. If it does, you should compare the various forms of premium membership on offer sensibly. Last but not least, if you want to cancel your paid subscription for any reason, make sure customer service attends to the account termination.
Now we’d like to list the rates for the different versions of premium membership. We’d like to start with gold premium membership. Three months of gold premium membership cost 109.00 USD. Six months of gold premium membership cost 192.00 USD, and 12 months of gold premium membership cost 330.00 USD. By the way, the rates displayed on the site show prices for a subscription’s full duration. So they don’t just indicate costs for one month. However, it is still rather overpriced. Again, this is the cheapest alternative.
Three months of diamond premium membership cost 131.00 USD. Six months of diamond premium membership cost 235.00 USD, and 12 months of diamond premium membership cost 390.00 USD. Three months of platinum premium membership cost 150.00 USD. Six months of platinum premium membership cost 270.00 USD, and 12 months of platinum premium membership cost 450.00 USD. Three months of premium membership with an assistant service cost 475.00 USD. Six months of premium membership with the assistant service cost 840.00 USD and 12 months of premium membership with the assistant service cost 1,550.00 USD.
Obviously, premium membership with the assistant service guarantees you the very best chances of finding a match. However, we are not sure whether this website is worth this price, especially since the negative reviews we read about a difficult termination process make us doubt this. Last but not least, we have to mention a suspicion we came to entertain here. Premium membership with the assistant service is very expensive as it has its own dating assistant. Remember the numerous negative reviews alleging poor customer support? This could in effect mean very bad service for a very high price.
Conclusion from our BharatMatrimony.com experience
The online dating platform BharatMatrimony.com is not a rip-off. There are no fake profiles on this website. While registering, a two-step verification process has to be completed. Nor does the website contain any fictitious profiles deployed for the purpose of ‘entertainment’ either. So, the content here is real, which means there is a good chance of finding a match for a real date as well. If you feel persuaded by what the site offers, you are good to go. But we do have to mention the site’s negative aspects too.
There are negative reviews alleging a bad price-performance ratio. By the way, we have the same opinion. Moreover, premium membership is renewed automatically if is it not terminated on time. It seems this arrangement is not designed to scam members. But some former users had a lot of difficulties terminating their subscriptions. As the most expensive premium membership option costs 1,550.00 USD per year, this is a huge problem.
Additionally, we found many negative reviews complaining about the site’s bad customer service. This lowers the site’s quality for two reasons. First, you have to contact customer service to terminate a subscription. Additionally, the most expensive premium membership option costs as much as it does since it includes a personal dating assistant.
Ultimately, we recommend that you think carefully about whether this website suits you. If it does, it is OK to give it a try. But remember to cancel your premium membership with care to avoid its automatic renewal. The site operator is Matrimony.com LTD, which is based in Nadu, India.
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Contact data of the operator of BharatMatrimony.com
Matrimony.com LTD
No.94, TVH Beliciaa Towers, Tower – 2, 5th Floor
MRC Nagar, Chennai
Tamil Nadu
India
helpdesk@bharatmatrimony.com
Phone: +91-8144998877
FAQs for BharatMatrimony.com
Here you can find the FAQ (Questions and Answers) for the dating website BharatMatrimony.com
What has attracted positive attention to BharatMatrimony.com?
This website has a lot of members. Plus, the portal is available all over the world.
What has attracted negative attention to BharatMatrimony.com?
This website has bad design. Its price-performance ratio is bad. Plus, there are negative reviews alleging a difficult termination process. This is a problem, since premium membership is extended automatically if it is not canceled on time.
What can I do on BharatMatrimony.com with a free account?
A free account allows users quite a lot of freedom. It provides them with a good overview of the site.
Can I really meet someone on BharatMatrimony.com?
Yes, this portal has a lot of real members. The chances of finding a match are quite good.
Is there moderators or bots on BharatMatrimony.com?
No, this website does not employ fake chat operators. Neither are bots used.
How can I cancel my account on BharatMatrimony.com?
To cancel your premium membership, please contact customer support.