SwingingHeaven.co.uk Review: An In-Depth Assessment of Its Credibility

Pros and cons of SwingingHeaven.co.uk

A brief overview of the advantages and disadvantages of SwingingHeaven.co.uk

Introduction

SwingingHeaven.co.uk advertises itself as a dating platform for singles and couples of all sexual orientations who are looking to connect with other swingers and individuals who share their same sexual preferences, whether it’s related to friendship, dating or adult entertainment purposes. The site promises a large pool of online profiles, interactive chat rooms, adult videos, stories, events, groups and advanced search filters to help users find compatible matches, and build a community. To gain access to most of the services, a premium paid membership is required and users must be at least 18 years old.

In the Terms of Use, the site mentions that it employs chat moderators, so users need to be aware that some of the interactions they have on the site may involve fake profiles. Also, I found a subscription trap in their cancelation policy, which makes it too difficult for members to cancel the service.

Usability and design

First impression

Before accessing the site, users must agree to the terms and conditions regarding sexually explicit material, and with the first visit, users can see all content and offerings revolving around sex, couples’ encounters, erotic stories, photos of naked members, live chat, groups, etc. It’s a community based on sexual preferences and tastes, with swinging individuals as the site’s main focus.

I can see that it’s a completely inclusive platform, which allows all sexual preferences and orientations. On the landing pages, members’ profiles appear with their photos, some of which are sexually explicit or have nudity, and listed are all the different links that the site offers.

Navigation

Once registered, the overall design of the site tries to resemble a social network, which makes it very user-friendly. Users have many options on the site, such as posting a status, mood, adding media, and matching with other users. Users also have group suggestions, and they can create their own groups. All this is free. Users can also add members as friends. Some profiles have usernames that end with “Admin”, so real users can identify some of the moderators.

The landing page has pages such as the Gallery, Dogging, Forum, Chat Room, Events, Stories, Meets, Local Swingers, Groups, Swingers Clubs and Swingers Parties. I consider that in general, the site offers many options for its users, and it’s very complete.

Registration process

Before access and registration, users must state that they’ve reached the legal age required to access sexually explicit materials. The registration is similar to the one that users will find on Social Media platforms and is quite fast, getting users set in a few minutes. I was asked for my email, username, what account type I wanted; single or couple, a password, and finally to accept the Terms and Conditions, and complete the email verification to confirm my identity. After this, the next step to complete the profile is adding my birthday, sex, gender, sexuality, profile description, town, if I’m seeking a couple, age and my distance. Users can upload a profile picture if they want to, and add their physical attributes such as build, assets, smoke, drink height, relationship, sexual interest, etc.

General Terms and Conditions

As written in their Terms and Conditions, potential users should be aware that some profiles on this online dating platform are managed by the site’s staff. As outlined in the Terms of Use, these accounts interact with users to enhance the site’s functionality and the user experience, as well as edit posts from the site’s members. Therefore, not all interactions that users have on the platform necessarily represent genuine members.

Regarding the cancellation, this means that users have to request the ability to cancel before the expiry of the 14-day period, in which users normally have the right to cancel the service. In other words, by asking for the service to start before that 14-day period, users are waiving their right to cancel it within that time.

Excerpt from the GTC

3.5 (…)The Service is moderated by Moderators. Moderators and admin may modify, adapt or delete any postings made to any area of the Service. 4. Payment: PLEASE NOTE THAT YOU HAVE EXPRESSLY REQUESTED THAT WE PROVIDE THE SERVICES TO YOU BEFORE THE EXPIRY OF THE RIGHT TO CANCEL OF 14 DAYS. 4.1 (…) Please note that if you cancel the subscription service, you MUST first cancel the payment before cancelling the service. Failure to do so will result in your account continuing to be charged and there will be no right to a refund. 4.4 RIGHT TO CANCEL (…) you have the right to cancel the services because you have expressly requested that the Services are provided to you before the expiry of the 14 days period ('The Cancellation Period'). Such cancellations will be subjected to an administrative fee for transaction and associated costs. If you wish to cancel, please complete our cancellation form and send this to us. We do not accept any other form of cancellation.

Functions and tools

Main functions

This site, in my opinion, is very much like a social network, as users can post statuses, create and join events or groups based on their interests, participate in forums, view photos and videos of other users, access webcams, participate in live chat rooms, read articles about swinging advice and find general information on all topics related to swingers in the UK. Also, on the site, users can find sexually explicit content posted by members, and the only thing that isn’t allowed is content from people under the age of 18 years old.

Communication tools

SwingersHeaven.com offers its members very diverse means of communication, such as chatting, posting stories, photos and videos, sending private messages and participating in the forum or in different groups. Users can create global and regional chats, make them private or public, have control over the chat, as well as decide which chats they want to participate in, and there’s a lot of variety. Users can also configure chats and decide whether they want to share images from their own gallery or let other members share theirs.

Special features

This platform offers an erotic store and a wide selection of novels, and users can publish their own. It also promotes events and private parties for members to attend and shares the addresses of some clubs for swingers. All information is present on the home page, and anyone can access it without registering. These groups also share sexually explicit materials, photos and videos, which only members can access.

Security and data protection

Privacy policy

The site’s Privacy Policy explains how the operating company, Symbios Solutions Limited, handles user data according to the General Data Protection Regulation. It mentions that this is an adult site and any persons under 18 years old are strictly prohibited from accessing or viewing the contents of this site.

The policy explains that the company doesn’t share any user data with third parties, and regarding the site’s use of cookies, they’re used to track user activities, which comply with GDPR requirements. As for users, GDPR gives them specific control over processing their personal data, and the site doesn’t hold names, addresses, phone numbers or credit card information for any of their members. It’s crucial for new users to read the Privacy Policy to understand the full extent of the site’s privacy practices.

Security measures

The site’s operator mentions that they take data protection and security very seriously, as the site uses 256-bit data Secure Sockets Layer SSL Encryption, and is fully GDPR compliant, in order to assure users’ peace of mind. No more information related to security measures is shared.

Target group analysis and matching quality

Demography

This site is dedicated to a particular group: swingers, singles, and couples in the UK and Australia who are over 18 years old. However, it also welcomes members who are curious about the lifestyle, interested in learning more, or completely new to the scene. This community is open to individuals who are seeking a wide range of interactions, including friendships, casual meetups, attending exclusive events, and engaging in more explicit activities—both in person and online—such as sharing and viewing photos and videos. Additionally, all sexual orientations are embraced on this platform, including heterosexual, bisexual, and LGBTQ+, to ensure a diverse and inclusive space for everyone.

Matchmaking algorithm

The matching criteria are quite broad, and allow users to define them as specifically as they want based on their preferences and desires. This way, users can find members who are single, couples, etc, and those who are interested in the same sexual activities as themselves, whether it’s swinging, voyeurism, or other experiences. The search engine is both extensive and highly precise. Once a user gets a match, they can message the person directly and even send a friend request, following a social media-style interaction.

Costs and price-performance ratio

Free vs. paid functions

Free users can browse through other users’ photos and profiles, access groups, read stories, and like profiles. However, only premium users have access to other features: Silver members can access two webcam chat rooms, 250 photos and videos, chatroom access, adult photos and videos and unlimited messaging. Gold members can access seven webcam chat rooms, 500 photos and videos, all of the Silver benefits, the ability to see profile views, advanced profile layout, HD photos and videos, and multiple chat rooms for couples.

Platinum members gain access to seven chat room webcams, 1k photos and videos, all Silver and Gold benefits, a VIP Badge, Stealth Mode, Highlighted meets and stories, and they can attract more followers.

Price structure

Payments can be made by credit/debit card, cheque or postal order:

The platform states in several parts of the site that cancellation is free. However, within the terms, there’s a phrase that indicates that users must request the ability to cancel before the expiry of the 14-day period in which users would normally have the right to cancel. In other words, by requiring users to ask for the service before those 14 days, users are waiving their right to cancel their subscriptions within that time. It’s also stated that a fee will be charged for the cancellation, which likely causes users to end up trapped with their ongoing memberships.

Contact details and customer service

Operator

Symbios Solutions LTD, 1634 Parkway, Whiteley, Fareham, PO15 7AH, United Kingdom

Company registration

Company registration number is 4316056
VAT number is 758224319

Mail address

info@swingingheaven@co.uk

Telephone

+44 (0) 370 490 0000

Support

Users can seek assistance by calling, sending a support email, or filling out a contact form.

Contact form: https://www.swingingheaven.co.uk/info/contact

Conclusion and recommendations

SwingingHeaven.com is a UK-based website for swingers and offers a variety of features to its members. The platform functions like a social network and allows users to connect with people who share similar interests. Members can share videos, photos, and stories, as well as organize meet-ups, events, groups, and forums. With so many options available, it provides a space for users to explore their lifestyle and connect with other like-minded individuals. This range of possibilities makes it an appealing and legit platform for those seeking new experiences.

However, after my review to weigh both the pros and cons, I have to mention that there are moderators on the site. Additionally, the cancellation policy is complicated and difficult to navigate, which makes it challenging for members to unsubscribe if they wish to. This complexity could lead to frustration for users who are trying to cancel their membership. Due to these issues, I would recommend potential users avoid this platform to prevent potential complications in the future.

Social media

Facebook:

www.facebook.com/SwingingHeavenUK/

User experiences and ratings

User feedback

The site hasn’t shared any user testimonials or experiences.

Reviews on the Internet

Appendix

Sources:

SwingingHeaven.co.uk

Methodology:

This report is based on an analysis of publicly available information on the website of SwingingHeaven.co.uk.