CharmLive.com assessment: The true experience on the platform
4/6
Please read our detailed test report to find out all about the pros and cons!
Pros and cons of CharmLive.com
A brief overview of the advantages and disadvantages of CharmLive.comAdvantages
- +Easy registration process
- +User-friendly interface
- +Mobile app available
- +Live video chat
Disadvantages
- -High cost of credits
- -Privacy and security concerns
- -Mixed user reviews
- -No age verification
Introduction
On its landing page, CharmLive.com is advertised as being the first worldwide online video dating site that allows male and female members to connect via live cam. Anyone who is 18 years of age or older can register for an account on this platform and begin their dating journey. What I like about this website is that it has a mobile App for both Android and iOS.
Registering on this platform is free. After signing up, users can view and access all the site’s features for free as well. However, to fully engage other users on the site, new members must purchase “Credits.” Credits are the virtual currency used on this website to unlock certain features. Payments can be made through debit or credit cards. Refunds are also available under certain circumstances based on the Terms and Conditions.
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Usability and design
First impression
At first glance, CharmLive.com gives the impression of being a legit dating site with its simple and interactive design. The landing page is informative; users can find all they need to join the community. According to the landing page, there are millions of people on this site who found love partners on this site, which is an impressive feat.
The site also provides information about affiliated partners, showing that the operator of this site is transparent. Users can access the “About” section of the website, as well as the FAQs, Terms and Conditions, and Privacy Policy at the bottom of the landing page even before registering.
Navigation
The layout of the website was professionally made, and it is optimized for desktops, smartphones, and tablets. Therefore, users can conveniently access this site through various platforms. As I was navigating this dating website, I noticed how easy it was to locate all the key features because of the site’s easy-to-use interface. Plus, the owner of the site has ensured all features are well-organized and accessible. To use any feature, users just need to click on the relevant icon. The site does not lag and enables easier browsing for those who have good internet connections.
Registration process
The website provides a free and straightforward registration process, which is less time-consuming and is done via email. All users have to do is provide the necessary basic information such as their username, gender, email address, and password. New users must agree to the Terms of Use and Privacy Policy and then click on “Find Your Match” to keep going.
Users are also required to add a photo and provide information about their location and themselves. Users must also verify their account through a confirmation email in order to get full access to the site. In my review, I also have not come across any fake profiles.
Mobile app
The operator of this website utilizes what is called Qpid Network, which is an international dating platform aimed at creating a safe environment for people to connect. As part of a network of several sites operated by the company, CharmLive.com represents members from this company as well. The Android app has a high rating of 4.8 with over 100K downloads, while the iOS app has a rating of 3.2. Marketed as an international app for singles to chat, it provides users with the chance to engage with genuine individuals from around the globe.
Android
There is an app version of this website in the Google Play Store.
iOS
There is an app version of this website in the Apple Store.
Functions and tools
Main functions
The website has the following main features: “Say Hi,” “Mail,” and “Greeting Mail.” There are also features like “Chat,” “One-On-One,” “Discover,” “Gifts & Flowers,” “My Follows”, and “My Contact.” The “Mail” and “Chat” feature provide an online messaging service. The “Say Hi” feature is the most straightforward way for users to say hello and inform other members that they’re interested in them.
The “Greeting Mail” feature helps users discover exciting people on the site, while the “My Follows” feature allows members to see profiles that they follow. The “My Contact” shows users the members they have contacted within the last 180 days.
Communication tools
The communication tools that are available for users to use on this platform are “Mail,” “Chat,” and “Say Hi.” Other tools include “Greeting Mail” and “One-On-One.” Users can chat directly with other members through the “Chat” and “Mail” features. The “Chat” feature allows members to initiate conversations with other users.
The “Mail” feature has an inbox that allows users to view present and previous mail. Users can communicate their interests by following other users. The “One-On-One” feature allows users to send text messages, pop messages, emoticons, and virtual gifts. Users can use the “Say Hi” and “Greeting Mail” features to show interest in other users.
Special features
The website has unique features like “One-On-One” and “Gifts & Flowers.” These features ensure the platform’s effective operation. “One-On-One” offers a one-person to one-person live-streaming dating service. What I like about this dating website is that users can invite the users that they are interested in to have a one-on-one with them. With “Gifts and Flowers,” users can buy these romantic virtual gifts or flowers and send them to their special contact. Users can also get “Treats for Sweet Lovers,” “Best for Beauty Lovers,” “Fragrance,” and “Study Tools” in this feature.
Security and data protection
Privacy policy
The operator of this website adheres to the Data Protection Principles by the US-EU US-Swiss Safe Harbor Frameworks. The website uses Cookies and has a Privacy Policy governing the collection and storage of member information. Despite the company’s assertions that user data is secure with their affiliates, there is a significant risk of a data breach due to the varying privacy policies across platforms.
Security measures
Cookies collect and store information on your computers, mobile phones, and tablets. Cookies assist in protecting and improving services. The operator does not share the user’s data with third parties. However, they may disclose it if they think it is necessary and in good faith. What I like about this dating website is that the operator informs users to always log out of their accounts after use. User data is retained for the period necessary; thereafter, it will be deleted. Charm grants users the right to delete their personal information or disable their application at anytime.
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Target group analysis and matching quality
Demography
This platform is operated as the first video online dating site for those interested in connecting via live and real-time technology. Both men and women who want to engage through one-on-one and one-to-many video chats can register for this site. The website clearly states it only targets adult audiences ages 18 and above. It, however, lacks an age verification process to ensure users have reached the legal age requirement to join this site.
As the landing page suggests, documentary evidence is used to verify all profiles. This platform welcomes men and women of different sexualities. There is no restriction regarding race or ethnicity.
Matchmaking algorithm
While it is not clear how the matchmaking algorithm operates on the platform, matching may occur when two members follow each other’s profiles. During my review, I could not find a clear indication of any other factors for matchmaking. However, matching is not necessary for communication to occur on the site. If users have enough credits, they can chat with anyone they find in the members’ area.
Costs and price-performance ratio
Free vs. paid functions
Even though registration is free, the operator only partially offers free services to users of the site. Some of the things that users can do without paying is to access all features and browse profiles. In addition, free users can follow other profiles to show interest, which could lead to a match between two users. However, to send messages or pics, users must upgrade their memberships by purchasing one of the credit packages. As a premium member, users can chat and customize their profiles to enhance their experience.
Price structure
The website has a clear and well-outlined price structure. This section is accessible at the top of the webpage after the registration process is complete. Users can pick their preferred package based on their preferred price range and duration of use. The table below shows the pricing structure and credit packages I uncovered on the platform:
Users must purchase one of these packages after registering to access the site’s full services. Payments are made through debit or credit cards. Refunds are also available. Users can refund unused credits before the end of 180 days from the day of purchase. They can also terminate their membership by sending an email request to the customer service team.
Contact details and customer service
Operator
AML Network LTD Suite 18, 29th Floor, Metropole Square, 2 On Yiu Street, Shatin, Hong Kong
Mail address
CSSupport@charmlive.com
Telephone
1-800-745-8518
Support
FAQ: https://www.charmlive.com/page/list.html#/howitwork/faq/1
Conclusion and recommendations
CharmLive.com is advertised as being the first online dating site to have users communicate via video chat worldwide. The platform is accessible to both men and women who are 18 years of age and above. While testing, I have not come across any fake profiles. It is easy to navigate, and all its features are well-organized. Even though registration is free, the operator only partially offers free services to users on the platform. Users can access all features and browse profiles for free. However, they must purchase credit packages to reply to messages or send photos.
Upon conducting a review of the site, I realized that users have neutral feelings about their services. Some hail the platform for being safe while other lacks trust in the operator of the site. Considering these pros and cons, I cannot fully recommend this website.
Updated on September 4, 2024 by Franckline Abram
Review by Franckline Abram
I'm Franckline, an author deeply passionate about crafting articles and conducting extensive research. Since November 2023, I've focused on reviewing dating websites for DatingSpot24, thoroughly evaluating their safety features to provide well-informed recommendations to my readers.
An inside look into how we create reliable test reports and more about What does it mean if dating sites use moderated chats, controllers, or animators? and Dating sites with subscription issues.
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User feedback
My review of the platform found no user reviews or experience reports about this website.Reviews on the Internet
http://www.mywot.com/scorecard/charmlive.com
http://www.scam-detector.com/validator/charmlive-com-review/
http://www.trustpilot.com/review/charmdate.com?page=10
http://www.scamadviser.com/check-website/charmlive.com
http://www.reviews.io/company-reviews/store/charmlive-com
I had several instances of the same girls on other websites. there is no contacting the girls directly or even after repeated attempts to get info the club. still will not give out info or verify girls on the site. I have been careful yet it is to no avail.
This was my experience over years, and lots of money wasted. I have had 1 person tell me she was asked by her supervisor to write messages to me from a profile of a recently closed profile. When I complained and showed this company the letter telling what had happened the girl was kicked off the site, and the supervisor who asked her to do this, remained. I should have left but stayed when I thought I had met the ideal girl for me, it was another scam. I wish I had seen your review years ago. I could have saved a lot of money, time and heartache. This company is ruthless and criminal.